Qualitative Results - Structured Information Management

The following elements are not easy to quantify, but that are equally important:

In the context of risk management, the following should certainly be taken into account:

reduced risks in projects
history of similar risks and solutions.

In the context of knowledge management, the following should certainly be taken into account:

registration of who consults which information
retention of information and knowledge in a changing organisation in function of continuity
registration of who writes down which information and knowledge
which information and knowledge is used most?
which information and knowledge is used least?
which information and knowledge is missing?

In the context of quality management, the following should certainly be taken into account:

better quotations and specifications
correct information
legible, uniform and clear texts.

In the context of competence management, the following should certainly be taken into account:

who holds which competences?
who has completed which courses?

In the context of communication, the following should certainly be taken into account:

improved internal communication
increased information exchange across projects and departments
more pull, less push of information
less information stress, more information comfort


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Qualitative Results - Structured Information Management The following elements are not easy to quantify, but that are equally important: In the context of risk management, the following should certainly be taken into account: reduced risks in projects history of similar risks and solutions. In the context of knowledge management, the following should certainly be taken into account: registration of who consults which information retention of information and knowledge in a changing organisation in function of continuity registration of who writes down which information and knowledge which information and knowledge is used most? which information and knowledge is used least? which information and knowledge is missing? In the context of quality management, the following should certainly be taken into account: better quotations and specifications correct information legible, uniform and clear texts. In the context of competence management, the following should certainly be taken into account: who holds which competences? who has completed which courses? In the context of communication, the following should certainly be taken into account: improved internal communication increased information exchange across projects and departments more pull, less push of information less information stress, more information comfort	NL UK Too much information! What do we know? Up to 60 minutes a day searching Up to 90 minutes a day replying 80% is never used 50% stored on a wrong location More than 35% duplicates Time consuming