Your information and expertise count
- Organisations across all industries are becoming increasingly driven by their expertise, and more specifically, by the expertise of their knowledge workers.
- This means that information, communication and knowledge are becoming significantly more important to support customers, to stay one step ahead of the competition, to innovate or to simply be efficient. The most important challenge for an organisation is to develop this knowledge and keep it in the organisation.
Related issues
- Too much information
- What do we know?
- 80% of your information is never used
- Over 50% of information is stored in the wrong location
- Documents cost about 20€ to file; retrieving a misfiled document costs about 120€
- 20 to 60 minutes are being spent per day per person searching without finding
- 30 to 90 minutes are being spent per day per person re-inventing and re-answering
- Over 35% of your network contains duplicate information or e-mail
- People are no longer able to process their e-mail
- The production of customer-specific documents (proposals, contracts, specifications, etc.) takes too much time
- Document mismanagement claims 40% to 60% of office workers’ time, 20% to 45% of labor costs and 2% to 15% of corporate revenue
This corresponds to an inefficiency cost of EUR 40 to EUR 100 per day per person!.
This means EUR 8,000 to EUR 22,000 per employee per year.
(Based on research from Gartner, Forrester Research, COI, etc.)
Not overwhelmed, but JERI
- Just Enough Relevant Information, when and where needed
- For the best results on the basis of your expertise, you, your colleagues and the entire organisation need JERI. Not piles of information or terabytes on a server, but "Just Enough Relevant Information", where and when needed”.
- The application of JERI to your information, communication and knowledge is exactly what ICMS Group offers with its TiNK method and supporting technology
- ICMS Group was the first to offer JERI and is still the best by far in this respect!
