Business Intelligence and Knowledge Management

Business intelligence is about knowing. Why focus only on data? Why not focus also on information and knowledge, and the usage and application of this information and knowledge?

What about usage?

  • 80% of your information is never used. Which 80% is this?
  • Who is using which type of information? When? Why? In which circumstances?
  • Who is using which information and knowledge?
  • Who is creating and sharing which information and knowledge?
  • etc.

What about the status and maintenance of information?

  • When was your crucial information last updated?
  • How are you watching and monitoring specific information profiles with regard to major customers, competitors, outstanding issues, etc?
  • etc.

TINK from ICMS Group provides this type of business intelligence to your organisation

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