Qualitative Results - Structured Information Management

The following elements are not easy to quantify, but that are equally important:

In the context of risk management, the following should certainly be taken into account:

  • reduced risks in projects
  • history of similar risks and solutions.

In the context of knowledge management, the following should certainly be taken into account:

  • registration of who consults which information
  • retention of information and knowledge in a changing organisation in function of continuity
  • registration of who writes down which information and knowledge
  • which information and knowledge is used most?
  • which information and knowledge is used least?
  • which information and knowledge is missing?

In the context of quality management, the following should certainly be taken into account:

  • better quotations and specifications
  • correct information
  • legible, uniform and clear texts.

In the context of competence management, the following should certainly be taken into account:

  • who holds which competences?
  • who has completed which courses?

In the context of communication, the following should certainly be taken into account:

  • improved internal communication
  • increased information exchange across projects and departments
  • more pull, less push of information
  • less information stress, more information comfort 

 

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